Some users are getting disconnected from calls and rejoining
Incident Report for Sequel
Resolved
This incident has been resolved.
Posted Nov 25, 2024 - 17:58 UTC
Monitoring
A fix has been implemented and we're monitoring for any further issues.
Posted Nov 25, 2024 - 17:40 UTC
Identified
We are currently experiencing issues with our virtual experience. Some users are getting disconnected and automatically rejoining causing a 2-3 second disruption. Our team is working with our third-party vendor that is causing this issue so we can resolve ASAP.
Posted Nov 25, 2024 - 17:17 UTC
This incident affected: Virtual stage / Live streaming (Virtual stage audio/video) and Networking hub (Networking circle audio/video).